Why transcripts matter
Write-ups made from memory drift toward impressions. A transcript keeps the actual words, so a score can point at the answer that earned it and a second reader can check whether they agree.
Where transcripts come from
| Round | How it is captured in SynergicHire |
|---|---|
| AI screen | Every turn is recorded as the conversation happens, typed or spoken. |
| Coding round | Chat and agent prompts are recorded alongside timestamped edits and test runs. |
| Hiring manager, HR, panel | A meeting notetaker records audio and a transcript, or a recording is uploaded. No video. |
Good practice
- Tell candidates before the interview what is recorded and why.
- Set a retention period and delete recordings when it ends.
- Quote the transcript in the write-up rather than paraphrasing.
- Let candidates ask for their data to be deleted.
How SynergicHire uses transcripts
Assessments cite turns from the transcript, and a score that cannot cite a real turn is dropped. Recordings are erased on a schedule the workspace sets, voice audio is kept only if the workspace turns it on, and candidates can ask to be deleted, with the log keeping who did it and when. The notetaker costs 2 credits per started hour; a round written up without it costs nothing.
Questions
Is recording an interview legal?
Usually with notice and, in some places, consent. Rules vary by jurisdiction. This is general information, not legal advice.
Does SynergicHire record video?
No. Human rounds are captured as audio and a transcript, and there is no camera-based proctoring or facial analysis.
Can a round be written up without a transcript?
Yes. A scorecard-only round costs 0 credits.